Mission Statement

Our mission is to warm those in need through knitting, crocheting, looming and quilting. Our NEW hand made items provide hope to those living outdoors and those in temporary shelters. We provide for Men, Women, and Children in Central Ohio all year long. Specific details available by clicking item specific tabs, or the Who we Help Tab. If you have further questions, please contact me via the contact form. ALL DONATIONS MUST INCLUDE A NOTE WITH AN EMAIL ADDRESS.

Followers

GOAL FOR AFGHANS

Afghans
Goal: 36
Start: #16
Current: 17
0.4722%
START
END

Friday, September 15, 2017

Helping Homeless Interrupted, Hacked

If you've been a regular viewer of this blog, you've probably wondered what's happened over the last 10 ish days with no posts.  I was hacked in the answer.  After blogging for YEARS!  I do mean years, Bridge and Beyond has been around 9 years and I blogged prior to that.  I've gotten emails from all over the world, as you know from how wide spread our donations are.  I've NEVER had problems.  

However, there's a first for everything.  I wasn't hacked due to on line searches, nor a variety of emails, nor chatting on line in various groups with people I only know via the net.  NOPE, I was hacked my initiating a phone call.  My initiating a phone call for help with my Skype Account.  Doing a google search I found a 1-800 help line and called.  Things started out fine and dandy, or at least things seemed appropriate in terms of the questions they asked etc to get to the bottom of my problem.  This 800 number appeared in several different places on the net, but it was not a help line for Skype.  At some point during the conversation, a red flag went off in my head...got a bad feeling in the pit of my stomach and so, I said (thankfully), I'm not comfortable with this conversation and am ending it.  he got a bit nasty.  I hung up.  In checking out my account, he used a program called Supremo.  Supremo, appears to be a legitimate program like Team Viewer and the like whereby someone else can see you computer to help you............it however, is a program favorite of hackers and scammers.

I had taken back control of my computer as I ended the call, and I looked to uninstall the program, which I couldn't do.  Googling indicated I could just delete said executable file and so I did.  Computer continued to work normally, so thought I was fine.  Noticed the logo for said program was still on my shortcut toolbar area and preceded to delete it, and couldn't.  My logic at that point, was to reboot, thinking perhaps the delete didn't take hold until a reboot, as often changes/updates etc don't.  

AND now the trouble begins.  Couldn't reboot, turned off the computer and waited about 15 minutes and tried again.  Ultimately I unhooked the internet from the computer (rather hubby did when he came home for dinner), and left the computer off for multiple days.  During that time, I did research via my ipad and found the info about the program Supremo (luckily I had written stuff down as they had me doing things), and did a search for the 1-800 number I had called...............TONS of reports about that number being a scam.

After calling several computer fix it places and getting estimates both about costs to fix and time to repair, I was rather discouraged.  Continuing my research, and something my neighbor told me convinced me I should try to fix it myself.  S L O W L Y, doing one thing at a time I was able to reset my computer, did a variety of virus scans with equipment/programs on windows 10.  My files seemed to be there and be ok, so then braved re-connecting to the internet...........getting excited, it hadn't blown up or anything.  Found additional virus protection, purchased it and loaded it, and did 2 more specific scans.

At this point, there was dancing in the street.  I was sooooooooo relieved, and happy, and excited to have fixed it. I was talking to myself throughout the process.

I'm posting all of this in case it might be of help to anyone else out there.  My neighbor that gave me the one piece of advice was a result of something similar that happened to him at work.  I did not give the guy on the phone any personal info, and thankfully shut things down before he asked for a charge card, which would probably have been the ultimate goal from him, based on everything I read during my research, as well as what my neighbor told me.

Additionally, I like to reinforce something I knew (no doubt you all do too), always keep you computer programs current, do your updates, run regular virus scans, AND trust your gut!

**I still have not resolved my Skype problem, and may not try for some time to come.  While researching that, I came across more than a handful of stories of people who've had issues because of Skype.  Microsoft has purchased Skype and so getting help shouldn't be that hard, but.............it is.

Thank you for bearing with me through this problem.  I had pictures both on the computer and on my camera, but one can not load pictures from a camera to an ipad in order to do any posts here.  I couldn't access the photo's here on the computer to do posts either.  So, will be playing catch up.

PLEASE be careful with all your on line activities folks.



2016 Donations:
HATS: 318
SCARVES (Gators, Infinity Scarves) 257
MITTENS: 60
SLIPPERS: 52
RAIN PONCHOS: 205
COTTON WASHCLOTHS: 45
AFGHANS: 33
SOCKS: 120 
Misc, Ponchos, shawls, headbands etc aren't counted but very much appreciated.

**We started the year with the number of items we had donated last year, 2016; and will subtract our donations from that.  Using the end number for 2016 as the goal for the each item.  So, as the year continues you will see numbers decrease.  Our goal is to meet and surpass the number of items donated last year.**

All donations regardless of size and number are valued. All donations are appreciated. The Power of One is awesome, and when we work together The Power of One becomes The Power of Many.

6 comments:

  1. Sorry for your troubles. Computer problems are the worst. Hackers should be tarred and feathered. It's sad that there are people whose sole purpose is to hurt other people.

    ReplyDelete
  2. Right you are Sandie. I was so angry. It took a lot of time to get things resolved. If I had taken it in, it would have been pretty costly too. Very frustrating.

    ReplyDelete
  3. I am so sorry about the computer problems. If the hackers would put all that computer knowledge to a good use, things would be so much better.
    A few months ago, I had a client thru Visiting Angels. When I got to his house he was on the phone and on the computer talking to someone about not having a credit card, and not understanding about the routing number on his checking account. I butted right in and asked him what he was doing. He said he had been on the computer and a pop up came on and said his computer had a problem. I told him it was a scam and hang up. So he did. I disconnected the live chat and ran his virus scans. He was ready to give his person $600.00. Plus the hacker would have had his checking account information. I sure was glad I got to his house when I did.

    ReplyDelete
    Replies
    1. Sounds like a similar thing for sure Sue, so glad you were there to help him. The money is exactly what my neighbor told me happened to him at work, something popped up on his computer at work to call this number. Luckily, his tech guy also saw it, as he was monitoring his computer. That's what they do, tell you they'll fix it. My guy hadn't yet gotten to the point of telling me he wanted my card number, but surely it was coming. So grateful you were there in time to help him.

      Delete
  4. I am so sorry this happened! Sounds like you did everything right and saved yourself a lot of grief. Hugs!

    ReplyDelete
    Replies
    1. I learned a lot in the process Nikki with how to do x y z on the computer. Was a bit scared to try it on my own, but also figured I had nothing to loss. If I had to end up taking it in anyway.

      Delete

Do NOT leave url to your Google+ page or Blogspot profile page, please use name and url of your actual blog or hyperlink to your actual blog. Unable to return comments otherwise.

LinkWithin

Related Posts Plugin for WordPress, Blogger...

Where are You and Your Yarn From?

I'm trying to identify where everyone is from, partially for fun. Take a look at the map. Also, believe it will aid me in cases where we have several people with the same name. Please look at the lists of bloggers and non bloggers and see if I have the state you hail from. If not, please leave a comment and let me know.

Additionally, we've had help from Scotland, England, Germany Puerto Rico, Canada, and France! They don't appear on the map, but their help is still greatly appreciated.

Where The People Who Donate Come From, is your state represented?